Real humans. Usually a same-day reply.
Contact
Email: hi@healmen.app
For account, billing, technical issues, content feedback, partnership, or anything else. Replies usually within 24 hours.
Account & purchase
- Healmen Pro is a one-time purchase. There is no subscription, no renewal and nothing to cancel. Once you buy it, access does not expire.
- Restore purchase (iOS): Upgrade page → tap “Restore Purchases” at the bottom. Use this after reinstalling or on a new device signed in with the same Apple ID.
- Bought on the web, using iOS? Sign in with the same email in the app and your access carries over automatically.
- Older monthly or annual plan: those are no longer sold, but existing ones still renew until cancelled. Cancel on iOS under Settings → your Apple ID → Subscriptions → Healmen Pro, or on the web under Profile → Manage subscription.
- Delete account: Sign in → Profile → Delete account. This permanently removes your data within 30 days.
- Reset password: healmen.app/forgot-password
Troubleshooting
- Lesson won’t load: close + reopen the app, or pull-to-refresh. Most issues are cached content.
- Purchase failed but card was charged: tap “Restore Purchases” on the subscribe page. If still not unlocked, email us with the App Store receipt.
- Audio not playing in breathing exercises: check the silent switch on your phone and the in-app sound toggle (Profile → Sound).
- Notifications not arriving: Settings → Notifications → Healmen → Allow.
If you’re in crisis
Healmen is not a substitute for professional mental-health care. If you’re in immediate distress, please reach out to a human now:
- Germany — Telefonseelsorge: 0800 111 0 111 (anonymous, free, 24/7)
- UK — Samaritans: 116 123
- US — 988 Suicide & Crisis Lifeline: 988
- EU — emergency: 112
© 2026 Orhan Olgar. Healmen.