Help

Support

Real humans. Usually a same-day reply.

Contact

Email: hi@healmen.app

For account, billing, technical issues, content feedback, partnership, or anything else. Replies usually within 24 hours.

Account & purchase

  • Healmen Pro is a one-time purchase. There is no subscription, no renewal and nothing to cancel. Once you buy it, access does not expire.
  • Restore purchase (iOS): Upgrade page → tap “Restore Purchases” at the bottom. Use this after reinstalling or on a new device signed in with the same Apple ID.
  • Bought on the web, using iOS? Sign in with the same email in the app and your access carries over automatically.
  • Older monthly or annual plan: those are no longer sold, but existing ones still renew until cancelled. Cancel on iOS under Settings → your Apple ID → Subscriptions → Healmen Pro, or on the web under Profile → Manage subscription.
  • Delete account: Sign in → Profile → Delete account. This permanently removes your data within 30 days.
  • Reset password: healmen.app/forgot-password

Troubleshooting

  • Lesson won’t load: close + reopen the app, or pull-to-refresh. Most issues are cached content.
  • Purchase failed but card was charged: tap “Restore Purchases” on the subscribe page. If still not unlocked, email us with the App Store receipt.
  • Audio not playing in breathing exercises: check the silent switch on your phone and the in-app sound toggle (Profile → Sound).
  • Notifications not arriving: Settings → Notifications → Healmen → Allow.

If you’re in crisis

Healmen is not a substitute for professional mental-health care. If you’re in immediate distress, please reach out to a human now:

  • Germany — Telefonseelsorge: 0800 111 0 111 (anonymous, free, 24/7)
  • UK — Samaritans: 116 123
  • US — 988 Suicide & Crisis Lifeline: 988
  • EU — emergency: 112

Legal

© 2026 Orhan Olgar. Healmen.